Terms of Service and Privacy Policy

Terms of Service

Welcome to 247 LOCK AND ROAD LC ("we," "our," or "us"). By accessing or using our website or engaging our services, you agree to these Terms of Service and Privacy Policy. Please read them carefully. If you do not agree to these terms, you may not use our services.

1. Services

We provide comprehensive locksmith and roadside assistance services, including but not limited to emergency lockout assistance, key duplication, lock installation, and minor roadside services. The information provided on our website is for informational purposes only and does not constitute a binding agreement for services.

2. User Responsibilities

• Provide accurate and complete information when requesting services.
• Ensure availability for scheduled services and comply with verification requirements (e.g., identification).
• Respect intellectual property rights related to our website content.

3. Payment

• Payment is required upon completion of services unless otherwise agreed.
• We accept major credit cards and other payment methods through Square, in compliance with PCI DSS standards.

4. Service Limitations

Service availability may be affected by scheduling, weather, and other unforeseen factors. We do not guarantee immediate service, and response times may vary.

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

• Personal Information: Includes your name, contact details, and billing information when requesting services.
• Location Information: Data shared through GPS for service facilitation will be deleted after the service is completed.
• Secure Document Uploads: Required for certain services, such as key creation, in compliance with NASTF regulations.

2. How We Use Your Information

• To provide and manage our services.
• To process payments securely.
• To comply with legal obligations and industry standards.

3. Data Protection

We take reasonable precautions to protect your information but cannot guarantee absolute security. Sensitive data should not be shared via unsecured channels.

4. Sharing Your Information

We do not sell your information. It may be shared with third parties, such as payment processors or as required by law.

5. Data Retention

Information collected for services will be retained only as long as necessary to fulfill the service and comply with legal requirements.

Contact Us

If you have questions about our policies, please contact us at:

Email: locksmith@247lockandroad.com

Phone: +1 Placeholder